Your Privacy Matters

Privacy Policy

Last updated: December 11, 2025

FormulaHelper ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely through third-party providers)
  • Profile information

Usage Information

We automatically collect certain information about your device and usage:

  • Browser type and version
  • Operating system and IP address
  • Pages visited and features used
  • Time and date of visits, formula queries

Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

How We Use Your Information

We use the collected information for various purposes:

Provide, maintain, and improve our services
Process transactions and manage subscriptions
Send technical notices and support messages
Respond to your comments and questions
Analyze usage patterns and improve UX
Train and improve our AI models

Data Sharing & Disclosure

Service Providers

We may share your information with third-party service providers for payment processing, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate data
Deletion of your data
Data portability
Object to processing
Withdraw consent

Children's Privacy

Our service is not intended for users under 13. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to computers located outside your jurisdiction where data protection laws may differ.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

GDPR Compliance (EU Users)

If you are from the European Economic Area (EEA), we process your data when:

  • We need to perform a contract with you
  • You have given us permission to do so
  • Processing is in our legitimate interests
  • We need to comply with the law

Questions About Privacy?

If you have any questions about this Privacy Policy, please contact us:

privacy@formulahelper.comFormulaHelper, Inc.
FormulaHelper LogoFormulaHelper
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